Carter's Reviews

I've Shopped Carters For Years It Continues To Get Better And Better Every Month My Household Shops And Loves Carters

Unlike many other reviews here, my online shopping experience with Carter's was good.
I got a nice good Friday promotional offer, and the package was shipped in 2 days, and I received it 4 days after placing the order.
I was a little apprehensive after reading many negative reviews, but in the end, everything went smooth.

Beautiful, great designs and high quality for babies. All the clothes were so soft and so cute, and the baby's love them. They do have accessories as well for the newborns & kids including towels, shoes, hats, toys etc. Recommended

I feel the most improvement is the app however, I can easily use the Mobile version site that I can use all the full features it offers.

I love this site.Good quality clothes,good sizing.I will order again!❤❤❤❤❤❤❤❤

Absolutely love Carter's clothes. Great quality, low prices and easy returns. My only complaint is the slow shipping with online orders. For that reason I prefer to shop in store when needing an item quickly.

The best of the best!

Carter's has the best quality clothes for their prices! I always buy during their sales and spend way to much but never complain! Customer service is great! Never had a problem exchanging my items for different size or getting questions answered! I have been buying their clothes for 5 years and will continue until my kids cant fit in them anymore! 100% would recommend to everyone!

They state that you can cancel an order within the first 45 min. That is not true, since I called carters right away to cancel an order and I was on hold for 30+ minutes. I also left my phone for call back, tried the robochat and sent a message to customer service. I did all that within the 45 min after placing the order, without being contacted with carters.
Customer service answer my email the next day, saying that it was too late to cancel. So, the cancellation policy is a lie, because you wont be able to contact them in the first hour after making a purchase.

Update: Carters customer service contacted me and solved the issue. Since my order had shipped by the moment they contacted me, they offered a partial refund.

Easy online shopping. Great deals and quality clothes.

Bought clothes for my niece and she really liked it. Just had a bit of a hassle as the shipping took more time than expected.

Love buying stuff for my son from carter's. Size always good. I always shop online. Recently bought from them